Privacy Policy

Last updated: 16 September 2026

Suman Packers & Movers ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect when you visit https://www.sumanpackers.com or contact us for moving services, how we use it, and the choices you have.

1. Information We Collect

  • Contact details you submit through our quotation forms — name, phone number, email address, moving-from and moving-to cities and move details.
  • Communication records — calls, WhatsApp messages and emails you exchange with our team about your move.
  • Usage data — basic technical information such as browser type, device and pages visited, collected through standard web analytics.

2. How We Use Your Information

  • To contact you with the quotation you requested and coordinate your move.
  • To provide, improve and personalise our packing and moving services.
  • To send service updates, booking confirmations and, occasionally, offers (you may opt out anytime).
  • To comply with legal, tax and transport-regulation requirements.

3. What We Never Do

  • We never sell or rent your personal information to third parties.
  • We never share your details with unrelated marketers.
  • We only share information with our own branch teams, insurance partners (when you opt for insurance) and transport authorities where legally required.

4. Data Security & Retention

Your information is stored on secured systems with access limited to authorised staff who need it to serve you. Quotation and booking records are retained only as long as required for service, warranty and legal purposes, after which they are securely disposed of.

5. Cookies

Our website uses only essential cookies and standard analytics to understand how the site is used and improve it. You can disable cookies in your browser settings; the website will continue to work.

6. Your Rights

You may ask us at any time to access, correct or delete the personal information we hold about you, or withdraw consent for marketing communication. Simply email us and we will act promptly.

7. Contact

Questions about this policy? Contact us at info@sumanpackers.com, call +91 97992 33390 / +91 98879 17685, or write to us at: Opp. Basni Police Station, Near Govt. School, Basni, Jodhpur, Rajasthan 342005.